Service and Support

We realise that your ophthalmic equipment is an essential tool in helping you deliver first class service to your patients.

Receive support from a company that understands your departments day to day needs and will work with you as your requirements evolve and as new innovation comes to the market.

Support comes in a variety of ways, including;

  • Having a dedicated Account Manager who is a single point of contact who understands your departmental requirements
  • Ongoing training and access to new and cutting edge technologies
  • A single administrative point of contact to deal with all orders, lead times, toric calculations and any other queries
  • Sale or return facility to ensure that you have backup “specialist” lenses
  • An actively managed consignment stock facility for monofocal IOLs, audited quarterly
  • Experienced and fully trained in-house engineers who service and repair our extensive range of diagnostic and surgical equipment
  • Equipment support to ensure a guaranteed uptime for all your devices